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Student Support Services
From the moment you arrive, BCI is committed to helping every student adapt, grow, and thrive in Singapore.
Holistic Student Wellbeing
Student Support Services is committed to helping students make a smooth transition from their homeland to college life with us. From accommodation arrangements to academic guidance and personal care, we have programmes and services in place to help students adapt, grow, and thrive in a supportive environment.
Academic Support
- One-on-one academic counselling and tutoring sessions
- Study skills workshops and time management training
- Supplementary classes for students who need additional help
- Regular academic progress monitoring and feedback
- University application guidance and personal statement coaching
Community Engagement
- Community service projects with local organisations (e.g. NKF, St. Hilda's × SGCares)
- Student leadership development and student council
- Cross-cultural exchange activities and international student buddy system
- Volunteer opportunities and social responsibility initiatives
Enrichment Opportunities
- Co-curricular activities: arts, sports, music, and debate
- Educational field trips and industry visits
- Competitions, exhibitions, and showcases
- Guest speaker series and career exploration workshops
Support Services
- Confidential counselling with trained student welfare officers
- Peer support programmes and mentorship
- Orientation programme for all new students
- Cultural adjustment support for international students
- Emergency assistance and crisis support protocols
Accommodation Options
- Assistance with locating approved homestay families
- Guidance on student hostels and private dormitories
- Information on HDB rental and private apartment options
- Safety checks and vetting of accommodation providers
Settling In Support
- Pre-arrival accommodation briefing and checklist
- Airport pick-up coordination (upon request)
- Orientation to local amenities, transport, and emergency contacts
- Ongoing welfare checks for students in homestay arrangements
Insurance Coverage
- Mandatory medical insurance for all international students
- Coverage for hospitalisation, surgery, and outpatient treatment
- 24-hour emergency assistance hotline
- Claims assistance provided by BCI Student Affairs team
Healthcare Access
- Referrals to nearby general practitioners and specialist clinics
- Guidance on Singapore's public healthcare system (polyclinics, hospitals)
- Mental health and counselling referral services
- First aid facilities available on campus
Application Assistance
- Step-by-step guidance on ICA SOLAR online application
- Document checklist preparation and verification
- Submission of In-Principle Approval (IPA) letter on behalf of students
- Coordination with ICA for pass collection and issuance
Ongoing Compliance
- Student Pass renewal reminders and assistance
- Guidance on pass conditions and regulatory requirements
- Support for dependent pass holders and family members
- Advice on travel endorsements and re-entry permits
Fee & Payment Support
- Flexible instalment payment plans for course fees
- Guidance on CPE's Fee Protection Scheme (FPS)
- Transparent fee schedules with no hidden charges
- Emergency financial assistance in exceptional circumstances
Scholarships & Bursaries
- Information on external scholarship opportunities
- Bursary schemes for students demonstrating financial need
- Guidance on government-linked financial assistance programmes
Career Readiness
- Career counselling and personalised development planning
- Resume writing and LinkedIn profile workshops
- Mock interview sessions and presentation skills training
- Industry networking events and career fairs
Pathways & Connections
- University application guidance and shortlisting support
- Internship placement assistance
- Alumni mentorship programme
- Partnerships with universities and industry organisations
Downloads
Student Support Documents
All forms and documents you need for your studies at BCI — available for direct download.
Admissions5 documents
Current Students4 documents
Finance & Insurance3 documents
Feedback1 document
Need Support?
Our Student Affairs team is available Monday to Friday, 8:30am – 5:30pm. Reach out to us anytime.